Community guidelines and tips

1. Before giving or receiving housing:

  • Try to offer to your guests the best deal, make your house look amazing in the pictures, include in the housing all you can to make them feel in home (you could offer the breakfast, dinner, to pick them up at the airport, etc), and you'll spend way less time searching for guests.
     
  • Treat your guests or hosts the same way you would like to be treated. Treat them with the same respect and kindness as they were your family. Sometimes people you don’t know turn out to be the very good friends. Be open to giving, receiving, and discovering good Friends and good experiences.
     
  • Communicate. You have to ask some questions, and maybe to answer in order to be sure that the agreement of housing with certain user is what you expect. Read the profile of your host/guest and you might want to talk to them before making an agreement. You’ll know what to expect (and so will your Host/Guest). Some things you may want to ask:

    1. How many people live in your home?
    2. Do you allow guests to use the kitchen?
    3. How many guests have you hosted?
    4. Are there safety precautions I´ll need to take in the neighborhood or surrounding areas?
    5. If you have any doubt, ask. You´d better be sure if the host is going to pick you up at the airport, or if the host can take you to the tournament venue. Ask.
    6. These initial conversations will tell you a lot. If anything about your interaction makes you uncomfortable, look for a different Host / Guest.

  • Be considered. Ensure your home is tidy and stocked up with the basics before your guest arrives. And at the same time, leave your hosts home as you found it. Finding a place to stay is just part of the housing experience. But more importantly, it’s about human connection. When you write a housing request, let hosts know why you need, read the preferences of the host, and when you’re there, get to know your host, respect it and be well mannered and considered.
  • Be reliable: If your plans change, let your host or your guest know.
     
  • Trust your instincts: When looking for other housings guests or hosts, always carefully review their profiles and especially the references. Communicate through the message service provided in the website of TennisHousing to get a better sense of who they are.
     
  • Be Informed about the culture where you are traveling. Do your homework, and be sure you’re aware of cultural and religious differences, sensitivities, and general safety recommendations for each place that you travel.
     
  • Leave a reference: Be sure to leave references for people after hosting or been a guest! References help other members make informed decisions. Leave truthful references that describe your experience with another member accurately.
     

2. Personal Safety Tips. It is very important that you prepare yourself to make the best possible decisions for your trip.

  • If you are looking for a house to stay, you will only see the house icon as available and the nickname. When you start a conversation with the host, the host will be able to see your profile and at some point the host will give you authorization to see his complete profile and the complete info about their home too.
     
  • Before meeting, look for hosts or guests whose profiles are complete with a real name, clear photos, and detailed descriptions of themselves, ITF profile as reference, and their house, and icon of verification.
     
  • When looking for a tournament, review the profiles of those attending and know the location, particularly if you’re in an unfamiliar area.
     
  • Make sure you have a plan to communicate with friends when you travel.
     
  • Read references of hosts or travelers to get a sense of other´s experiences.
     
  • Is there missing information or questions the member could answer for you that would help you get a better sense of who they are? Ask freely.
     
  • Women travelers may prefer to book with female hosts, and vice versa.
     
  • For young players is better to book with families; it is always a good idea that the parents of both parties speak freely about the trip before the housing experience.
     
  • Make sure you understand what a host is offering when you ask for housing. Carefully read through “My House” section on member profiles and be sure to ask questions about anything that’s unclear.
     
  • Act accordingly as you would do without TennisHousing… Would you send your minor girl to spend the night alone to a house of a man you don´t know? Well, the answer can give you a good sense of what you should do as a member of www.tennishousing.com . That is why we strongly advice you to start the housing experience with people and players you might know from another countries; staying with families and taking care when you send your minor child alone.
     
  • Trust your instincts: If a person, situation or profile seems unsafe for any reason, move on. Don’t worry about seeming rude. Be clear about your boundaries and don’t be shy about stating them. If someone makes you uncomfortable. Communicate clearly with others and take care of yourself.
     
  • Have A Backup Plan: Know your options. If something doesn’t work out with your host, or if they misrepresented themselves or their home, make sure you have an alternate place to stay. Identify the nearest hostel or hotel, or have a backup host in place before you go. If possible, research your host’s neighborhood prior to arriving, including how to get to and from there on your own.
     
  • You shouldn´t party like crazy. The main purpose of TennisHousing is to travel, to develop a tennis career, to considerably low lodging costs, and to know friends around the world. That is why you should not party like crazy, because it puts your safety and well-being in the hands of others.
     
  • Report Negative Experiences: We are here to help build the safest and most trusted community possible. Reporting safety concerns to TennisHousing helps keep future housing guests and hosts safe. Confidentially report negative experiences or safety concerns here.
     

3. During your experience

  • Do you feel comfortable with your host or guest? Is everything as you expected? If you feel uneasy or something doesn’t seem right, trust your instincts and do what you need to do to be comfortable.
     
  • Get to know the “rules” of the house – are there hours when it’s best to be quiet? How will you get in and out if you and your Host/Guest have different schedules?
     
  • If you feel uncomfortable for any reason with your Gest/Guest, address the situation politely and directly to see if you can find resolution.
     
  • Maintain your faculties. You should not use drugs or alcohol. Don’t leave your well-being in the hands of someone else.
     
  • In any situation where you feel unsafe, threatened or in immediate danger, remove yourself and contact the local authorities – such as police or emergency services – right away. When you’re in a safe location, report the incident to our team. All reports are confidential.