We reserve the right to make changes or modifications to these Terms, or any policy or guideline of our Services, at any time and in our sole discretion. If TennisHousing makes changes to these Terms, we will provide notice of such changes, including by revising the date at the top of these Terms. Your continued use of our Services following the posting of changes or modifications will constitute your acceptance of such changes or modifications. Accordingly, you should frequently review these Terms and applicable policies and guidelines to understand the terms and conditions that apply to your use of the Services.
You can contact us by email at support@TennisHousing.com
1. ELIGIBILITY, REGISTRATION AND ACCOUNT.
The responsible of the account must be at least 18 years old to access or use the Services. By registering to use our Services, you represent that you are at least 18 years old. Even when you can set in your account travelers who are minor than 18 years old, you declare that you are the only responsible if they use your account and that they travel under your full responsibility and autorisation. In order to access certain areas and features of our Services, you will need to register for an account using either your email address or your login credentials from a third-party social media site. If you register with your email address, you agree to create a unique password that you do not use with any other online product or service. By registering for an account, you further agree to (a) provide accurate, truthful, current and complete information; (b) maintain and promptly update your account information upon any changes; (c) maintain the security of your account by protecting your password and restricting access to your account; (d) promptly notify TennisHousing if you discover or otherwise suspect any security breaches related to the Services; and (e) take responsibility for all activities that occur under your account and accept all risks of any authorized or unauthorized access.
2. THIRD PARTY TERMS.
3. INTERACTIONS WITH OTHER MEMBERS
3.1. You Have Sole Responsibility When Interacting with Other Members. Our Services provide a platform for members to learn about one another, arrange stays and travel, engage in activities and communicate with one another. TennisHousing is not a party to, has no involvement or interest in, makes no representations or warranties as to, and has no responsibility or liability with respect to any communications, transactions, interactions, disputes or any relations whatsoever between you and any other member, person or organization. You are solely responsible for your interactions with other members of our Services. We reserve the right, but have no obligation, to monitor interactions between you and other members of our Services. Remember, the TennisHousing Services are just a platform that enable you to communicate and interact with other people around the world. We cannot be responsible for the interactions that you have with other TennisHousing members, so please use good judgment and keep safety in mind when you use our Services.
3.2. Identity Verification. We cannot and do not confirm each member’s identity. Although we provide tools intended to assist with identity verification, such as our verification tool (as described in the next Section), you are solely responsible for determining the identity and suitability of others with whom you may interact through our Services. TennisHousing does not represent or warrant that our tools are sufficient to determine whether it is appropriate for you to interact with another member. Further, we do not endorse any persons who use or register for our Services. We do not investigate or verify any member’s reputation, conduct, morality, criminal background, or any information members may submit to the Services (other than the address-verification tool as described in the next Section). We encourage you to take precautions when interacting with other members, particularly when meeting a stranger in person for the first time.
3.3. Our Verification Tool. Our verification tool is intended merely to confirm that the user or the player who is traveling under a User name is in fact the person with a public tennis profile that corresponds to an Identification document. The users that send or upload their official Identification document, and who set their public player´s profile that matches with their Identification document, will receive an icon as “Verified”, in order to validate their identity. TennisHousing’s verification tool is not intended to confirm that a member actually resides at a particular address. While this is one of many ways to reduce the risk of misconduct by a member, it is not a guarantee of any member’s identity or good faith.
3.4. Release. Because our Services are merely a platform, in the event that you have a dispute with one or more members, to the fullest extent permitted by applicable law you release us (and our officers, directors, members, employees, agents and affiliates) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
3.5. TennisHousing IS NOT an organizer of events. TennisHousing only order the information about official tennis events in order to display options to get housing and to host according to the policy; however, these events are not sponsored or endorsed by TennisHousing and members attend such meetings and events at their own risk. TennisHousing Ambassadors and TennisHousing sponsored players are not agents of TennisHousing and TennisHousing is not responsible or liable for any acts or omissions of these members.
4. MEMBER CONDUCT AND CONTENT.
The Services include interactive areas where you or other members can create, post or store content, messages, materials, data, information, text, photos, graphics or other items or materials on the Services (collectively, “Member Content”). You are solely responsible for your use of such interactive areas and agree that your use of these areas is at your own risk.
4.1. MEMBER CONTENT RESTRICTIONS.
4.1.1. You are solely responsible for any Member Content that you submit, post or transmit via our Services. You agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Services, Member Content that we believe, in our sole discretion.
4.1.2. May disparage any ethnic, racial, sexual or religious group by stereotypical depiction or is otherwise abusive or inflammatory;
4.1.3. Depicts the use of illicit drugs;
4.1.4. Is unlawful, libelous, defamatory, harassing, threatening, invasive of privacy or publicity rights, or that would otherwise create liability or violate any local, state, national or international law;
4.1.5. Contains nudity, sexually explicit content or is otherwise obscene, pornographic, indecent, lewd, suggestive or sexually exploitative of minors;
4.1.6. Contains offensive language or images or is otherwise objectionable;
4.1.7. Incites violence or characterizes violence as acceptable, glamorous or desirable;
4.1.8. Contains unsolicited promotions, political campaigning, advertising or solicitations, without our prior written consent;
4.1.9. Contains private or personal information about another person, unless such person has agreed to the disclosure of this information;
4.1.10. Contains viruses, corrupted data or other harmful, disruptive or destructive file viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
4.1.11. May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting Member Content, you represent and warrant that you have the lawful right to distribute and reproduce such Member Content; or
4.1.12. Would constitute, encourage or provide instructions for a criminal offense or violate the rights of any third party. TennisHousing is not responsible for any Member Content that you or other members post, transmit or store through the Services. We have no obligation to post Member Content from you or anyone else and we may, in our sole discretion, edit, remove or delete any Member Content without notice. If you become aware of Member Content that violates these Terms, you may notify of us such content by using the reporting tools provided on our Services. Enforcement of these Terms, however, is solely in our discretion and the absence of enforcement in some instances does not waive of our right to enforce the Terms in other instances. In addition, these Terms do not create a private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules.
4.2. MEMBER CONDUCT.
By accessing or using the Services, you agree to act responsibly, exercise good judgment and comply with the Community Guidelines. In addition, you agree not to:
4.2.1. Use our Services in connection with the distribution of spam (which we define as unsolicited bulk e-mail or any other unsolicited messages of a commercial, religious, romantic, political or other nature not within the intended purposes of the Services);
4.2.2. Stalk, intimidate, threaten or otherwise harass or cause discomfort to any other member of our Services;
4.2.3. Collect or store any information about any other member other than as permitted on our Services;
4.2.4. Use the Services in violation of any applicable law or regulation, including promoting or encouraging any illegal activity;
4.2.5. Infringe the rights of any third party, including without limitation, intellectual property, privacy, publicity or contractual rights;
4.2.6. Use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other members from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner;
4.2.7. Use our Services for any commercial purpose whatsoever, unless with prior written consent from TennisHousing;
4.2.8. Impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity, whether by providing or omitting to provide information;
4.2.9. Circumvent or attempt to defeat any security or verification measure relating to use of the Services;
4.2.10. Hold yourself out as an agent, representative, employee or affiliate of TennisHousing, including but not limited to when you host other TennisHousing members.
4.2.11. Assist any third party in doing any of the foregoing.
5. MEMBER CONTENT LICENSE.
Separate and apart from Member Content, we welcome questions, comments, suggestions and ideas about TennisHousing and our Services (“Submissions”). If you provide a Submission, whether by email or otherwise, you agree that it is non-confidential (unless TennisHousing states otherwise in writing) and shall become the sole property of TennisHousing. TennisHousing shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Submissions for any purpose, commercial or otherwise. You acknowledge that TennisHousing is not obligated to provide acknowledgment or compensation to you in exchange for Submissions.
7. COPYRIGHT AND LIMITED LICENSE
Unless otherwise indicated, the Services and all content and other materials on the Services, including, without limitation, the TennisHousing logo, and all designs, text, graphics, pictures, videos, information, data, software, sound files and other files, and the selection and arrangement thereof, (collectively, the “TennisHousing Materials”) are the proprietary property of TennisHousing or our licensors or members and are protected by U.S. and international copyright laws.
You are granted a limited, non-exclusive and non-sublicensable license to access and use the Services and TennisHousing Materials; however, such license is subject to these Terms and does not include: (a) any resale or commercial use of the Services or the TennisHousing Materials; (b) the distribution of any TennisHousing Materials; (c) modifying or otherwise making any derivative uses of the Services and the TennisHousing Materials, or any portion thereof, unless modification or derivative use is specifically permitted under applicable law or provided for under separate terms; (d) use of any data mining, robots or similar data gathering or extraction methods; (e) downloading (other than the page caching) of any portion of the Services, the TennisHousing Materials or any information contained therein, except as expressly permitted on the Services; or (f) any use of the Services or the TennisHousing Materials other than for their intended purposes. Any use of the Services or the TennisHousing Materials other than as specifically authorized herein, without the prior written permission of TennisHousing, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time.
8. REPEAT INFRINGER POLICY
In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, TennisHousing has adopted a policy of terminating, in appropriate circumstances and in TennisHousing’s sole discretion, members who are deemed to be repeat infringers. TennisHousing may also, in our sole discretion, limit access to the Services and/or terminate the accounts of any members who we believe may infringe any intellectual property rights of others, whether or not there is any repeat infringement.
9. COPYRIGHT COMPLAINTS
If you believe that anything on the Services infringes upon any copyright which you own or control, you may file a notification of such infringement to email@example.com
You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
“TennisHousing” the TennisHousing logos and any other TennisHousing service name or slogan contained on the Services are trademarks of TennisHousing and may not be copied, imitated or used, in whole or in part, without the prior written permission of TennisHousing or the applicable trademark holder. You may not use any metatags or any other “hidden text” utilizing “TennisHousing” or any other name, trademark or product or service name of TennisHousing without our prior written permission.
In addition, the look and feel of the Services, including all page headers, custom graphics, button icons and scripts, are the service mark, trademark and/or trade dress of TennisHousing and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and names or logos mentioned in the Services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us. Any authorized use of these trademarks must be in accordance with guidelines that TennisHousing may provide you from time to time.
Our logo and the terms “TennisHousing”, as well as other terms and visual elements that you might see throughout the TennisHousing Services, are protected trademarks. However, we do support members using these trademarks in appropriate ways, such as sharing in social media links that redirect to our site, or using T-shirts, towels or another products with the logo and webpage of TennisHousing.
You are granted a limited, non-exclusive right to create a text hyperlink to the Services, provided such link does not portray TennisHousing or any of our services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use a TennisHousing logo or other proprietary graphic of TennisHousing to link to the Services without the express written permission of TennisHousing. Further, you may not use, frame or utilize framing techniques to enclose any TennisHousing trademark, logo or other proprietary information, including the images found on the Services, the content of any text or the layout/design of any page or form contained on a page of the Services without TennisHousing’s express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or other proprietary right of TennisHousing or any third party.
12. THIRD-PARTY CONTENT
If you are in breach of these Terms, or any other policies or community standards we have in place from time to time, we may, in our discretion at any time: (a) terminate your access to our Services, (b) deactivate or delete your account and all related information and files in such account and/or (c) bar your access to any of such files or Services. In any of these instances, you are not permitted to register for another TennisHousing account without our prior written permission.
In rare circumstances, when we feel it is necessary to protect the safety or the well being of the TennisHousing community, we will remove a member’s account from our Services. We don’t take this decision lightly, but it is sometimes required.
14. DISCONTINUANCE OF SERVICES
We may, in our discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of our Services. TennisHousing uses some automated decision making to remove profiles we believe to be risky. The owner of any profile that has been removed based on automated decision making has to right to appeal, contest the decision, and obtain human intervention.
15. PRICE CHANGES
We reserve the right to adjust pricing for our service in any manner and at any time as we may determine in our sole discretion. Price changes will apply to all memberships acquired from the moment TennisHousing publish the new prices.
16. MEMBER’S REPRESENTATIONS AND WARRANTIES
16.1. You hereby represent and warrant that you have the full power and authority to enter into and perform under these Terms. If you are using our Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf.
16.2. You hereby represent and warrant that you will use our Services in a manner consistent with any and all applicable local, state, national and international laws and regulations.
16.3. You hereby represent and warrant that you will not use the Services if the laws of your country prohibit you from doing so in accordance with these Terms (for example, if you are not allowed to provide the types of personal information that we require or if you are prohibited from participating in certain Internet activity). By using the Services, you represent and warrant that such use will not violate, or cause us to violate, the laws of your country.
17. DISCLAIMER OF WARRANTIES
17.1. IF YOU USE OUR SERVICES, YOU DO SO AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE SERVICES, INCLUDING THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN.
17.2. WE DO NOT REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL MEET YOUR REQUIREMENTS; (B) OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY INFORMATION THAT YOU MAY OBTAIN THROUGH OUR SERVICES WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES WILL MEET YOUR EXPECTATIONS; (E) ANY INFORMATION YOU PROVIDE OR WE COLLECT WILL NOT BE DISCLOSED TO THIRD PARTIES; OR (F) ANY ERRORS IN ANY DATA OR SOFTWARE WILL BE CORRECTED.
17.3. IF YOU ACCESS OR TRANSMIT ANY CONTENT THROUGH THE USE OF OUR SERVICES, YOU DO SO AT YOUR OWN DISCRETION AND YOUR SOLE RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS OR DAMAGE ARISING OUT OF SUCH ACCESS OR TRANSMISSION; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD.
17.4. NO DATA, INFORMATION OR ADVICE OBTAINED BY YOU IN ORAL OR WRITTEN FORM FROM US OR THROUGH OR FROM OUR SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
18. LIMITS ON LIABILITY
18.1. SUBJECT TO APPLICABLE LAW, IN NO EVENT SHALL TennisHousing, OR OUR DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM OR RELATING TO: (A) THE USE OR INABILITY TO USE OUR SERVICES; (B) THE COST OF REPLACEMENT OF ANY GOODS, SERVICES OR INFORMATION PURCHASED OR OBTAINED AS A RESULT OF ANY INFORMATION OBTAINED FROM OR TRANSACTIONS ENTERED INTO THROUGH OR FROM OUR SERVICES; (C) DISCLOSURE OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT; (D) DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS OR PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF WE KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; (E) STATEMENTS, CONDUCT OR OMISSIONS OF ANY SERVICE PROVIDERS OR OTHER THIRD PARTY ON OUR SERVICES; (F) YOUR OR ANYONE ELSE’S CONDUCT OR ACTS IN CONNECTION WITH THE USE OF THE SERVICES; OR (G) ANY OTHER MATTER ARISING FROM, RELATING TO OR CONNECTED WITH OUR SERVICES OR THESE TERMS.
18.2. WE SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMING UNDER THESE TERMS, WHETHER OR NOT SUCH FAILURE OR DELAY IS DUE TO CAUSES BEYOND OUR REASONABLE CONTROL.
18.3. IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY IN ANY MATTER ARISING FROM OR RELATING TO OUR SERVICES OR THESE TERMS EXCEED THE SUM OF ONE HUNDRED US DOLLARS ($100).
18.4. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR FRAUD.
You shall defend, indemnify and hold harmless TennisHousing (and each of our officers, directors, members, employees, agents and affiliates) from any claim, demand, action, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out of or relating to (a) your use of our Services; (b) any Member Content or Submissions you provide; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your conduct in connection with the Services. Further, if you are using the Services on behalf of any entity, you represent and warrant that such entity agrees to indemnify you and TennisHousing for violations of these Terms in accordance with this Section. If you are obligated to indemnify us, we will have the right, in our sole and unfettered discretion, to control any action or proceeding and determine whether we wish to settle it, and if so, on what terms.
20. REPORTING MISCONDUCT
If you interact with anyone through our Services who you feel is acting or has acted inappropriately, including but not limited to offensive, violent or sexually inappropriate behavior, who steals from you or engages in any other disturbing conduct, we strongly encourage you to immediately report such person to the appropriate authorities and to us by contacting us. Please note that although we encourage you to report misconduct, we are not responsible or liable for our members’ actions, and we are not obligated to take any action.
22.1. Assignment. You may not assign any of your rights or obligations under these Terms without prior written consent from TennisHousing. TennisHousing may assign any or all of its rights under these Terms, in whole or in part, without obtaining your consent or approval.
22.2. Entire Agreement. These Terms contain the entire contract and agreement, and supersede all prior and contemporaneous understandings, between the parties regarding their subject matter.
22.3. Waiver. Our failure or delay in exercising any right, power or privilege under these Terms shall not operate as a waiver thereof.
22.4. Severability. The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall remain in full force and effect.
22.5. Headings. Headings of sections are for convenience only and shall not be used to limit or construe such sections.
23. REFUND POLICY
If you are not 100% satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your order. You must return all the Aces given to you when you bought the membership and all the Aces you won in promotions as a member. Refund will not be possible is you spent the Aces and do not have enough Aces to return the number that corresponds.